FAQ

1. What does AHC stand for?

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Our heritage brand AHC stands for Aesthetic Hydration Cosmetics.

2. Where can I learn more about AHC?

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To know more about AHC’s aesthetics visit our website, ahcbeauty.com. Here you will be able to learn about the AHC products, our history, the AHC Beauty rituals and much more.

3. How are AHC products different from other skincare brands?

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AHC products are top-quality, yet affordable and easy-to-use products for the larger public which was created by Korean Aesthetics Specialists, and today it is loved by many customers all over the world. As AHC’s aesthetics-based skincare know-how advances, this beautiful word of mouth continues to spread, as well.

4. Where can I buy AHC products?

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On our website www.ahcbeauty.com, find the product you are looking for and click ‘where to buy’ this will lead you directly to the pages where you can purchase our products.

5. Do AHC products have expiration dates?

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Yes, our products have expiration dates, check the packaging for this information. To avoid having to worry about the expiration date of our products, we recommend including AHC products into your daily routine.

6. Are your products safe for all ages?

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There is no age restrictions on our products. Rather, we have products developed for specific concerns. This may be hydrating care and dry skin to pore reduction. Use AHC to match your skin’s need.

7. What skin types are AHC products suitable for?

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If you seek hydration and youthful glow for your skin, AHC is for you.

8. Does AHC ship internationally?

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We are constantly expanding into new and unknown territories.

9. What can I do if I can’t find a product online?

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You can buy our products through our website where you can find links to every product sold in the UK online. 

10. Do any AHC products contain nut-derived ingredients?

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The majority of AHC products do not contain nuts but we cannot guarantee that any AHC products are made in a nut-free environment. Please check the ingredient list on the pack for the most up to date information.

11. Do AHC products contain paraben?

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The majority of AHC products do not contain parabens. Please check the ingredient list on the pack for the most up to date information.

12. Do any of your products have alcohol?

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AHC products are alcohol free.

13. Are these full-size products?

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Yes, we sell full size products of the entire range that is available.

14. Do you offer samples?

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Yes, we have a 10ml Essential Real Eye Cream for Face but it is not available for purchase at the moment.

15. What is the regime of the product?

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A Daily Skincare regime recommended by AHC is using a Cleansing Foam + Toner + Emulsion + Serum + Cream. For special care, add a mask to your routine.

16. Is it non-comedogenic?

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Our products are designed with selective ingredients and light texture to help reduce the risk of comedogenic.

17. Are your products organic?

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No, our products are not organic.

18. Are your products tested on animals?

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We do not test our products on animals and are committed to ending animal testing. Unilever has complied with the EU animal testing bans for cosmetics since 2004 and supports calls for similar bans to be introduced globally. Occasionally, across our portfolio, some of the ingredients we use have to be tested by our suppliers to comply with legal and regulatory requirements in some markets; and some governments test certain products on animals as part of their regulations. As part of our commitment to ending animal testing, we have a growing number of brands that ensure that neither their products – nor the ingredients they use – are subject to animal testing by suppliers or by regulatory authorities. These brands’ commitment to no animal testing is certified by animal welfare groups.

19. Are your products vegan/vegetarian?

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No, our products are not vegan in general.

20. Is your product packaging recyclable?

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Our Packaging isn’t recyclable just yet, but we’re always working on ways to improve our packaging for the better.

21. Are your products fragranced?

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Yes, most products are fragranced.

22. I was disappointed with your products – what will you do to improve them?

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We are happy to have any feedback and will take all the steps to make your experience premium just like our products. Please contact our UK Careline to pass on your feedback, which can be found on the back of all of our products.

23. Are your products Environmentally Friendly?

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Just like your skin, our planet has a delicate ecosystem that needs looking after, and we’re committed to being kinder to both. We have started using recycled and biodegradable materials in our products and packaging. We’re determined to be as green as possible, so watch this space for more eco-friendly updates!

24. Where are AHC Play zones based?

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Address: 237 Dosan-daero, Sinsa-dong, Gangnam-gu, Seoul, South Korea
Phone: 02-541-8235

25. What is an EFF?

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Often abbreviated, EFF stands for Eye Cream For Face. AHCs iconic product. 

1. Is Eye cream For Face specific for anti-aging?

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No, EFF does target the main concerns of fine lines but also gives intensive nourishment and moisture for the skin.

2. Is it a mandatory step to prime the skin with the toner before using Eye cream For Face?

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Although it is not a mandatory step to prime your skin with a toner, but AHC recommends to use this step to achieve better results.

3. Does Eye cream For Face help with dry and rough patches?

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Yes, for dry and rough patches of the skin apply another layer of the cream on the face.

4. Does Eye cream For Face help dealing with dry skin?

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Yes, to help deal with a dry skin, prime the skin with toner and apply a thin layer of the cream.

1. What are Aqualuronic products beneficial for?

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Aqualuronic products provides intensive hydration and moisture to maintain optimal skin moisture balance. The light-weight texture goes on smoothly and absorbs quickly to keep skin looking fresh and naturally glowing.

2. What is the skincare regime for Aqualuronic products?

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AHC recommends this regime for your daily routine – You should use Cleansing Foam > Toner > Emulsion > Serum > Cream.
For a special care, use Toner to prep your skin and apply the Aqualuronic Deep Moisture Mask.

3. What is the PH level for the Aqualuronic Foam Cleanser?

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The PH scope of Aqualuronic cleanser ranges between 8.00 ~ 10.00

4. Is Aqualuronic Cream suitable for oily or acne prone skin?

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Having an oily or acne prone skin could be caused by different reasons. If your skin lack moisture, it will produce sebum (oily substance) to protect and hydrate the skin. In this case, your skin needs restoring oil / moisture balance. Aqualuronic cream, with its light weight gel type cream, will deeply hydrates your skin to help restore this balance.
We recommend you test our product before purchase.

1. Peptides

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The twelve peptides, containing natural derived peptides, are known to supply the skin with ample nutrients to present firm skin. Palmitoyl Hexapeptide-12, Acetyl Hexpeptide-8, Acetyl Hexpeptide-8, Palmitoyl Tetrapeptide-7, Copper Tripeptide-1, Acetyl Dipeptide-1 Cetyl Ester, Palmitoyl Oligopeptide, Acetyl Tripeptide-1, 4 nature-derived peptides (Schisandra Chinensis Fruit, Robinia Pseudoacacia, Lepidium Meyenii, Argania Spinosa)

2. Microsome Technology

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Microsome is a technique to stabilize the components of microcapsules, for completing a detailed skin fit and fast-acting absorption of carefully selected nutrients.

3. Aqualuronic Acid

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Triple Hyaluronic Acid It allows skin to feel dewy from the inside with moisture complex containing three different hyaluronic acids: low, middle and high molecular weight hyaluronic acids.

4. Triple Cica

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We made AHC’s specialized ingredient with Centella Asiatica which is known as ‘Tiger Grass’ and ‘Mysterious Grass’. We dried the ingredient 3 times, ground 3 times and steamed 3 times to condense the active ingredients and minimize the stimulus ingredient. This process was inspired by herbal therapy which is one of the aesthetic treatments.

1. For issues with product delivery, where can we contact you?

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For issues related to product delivery, you can contact the customer care number of the product retailer where you purchased your items (for example Look Fantastic).

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